Customer Service
JMA Wireless customers have access to a full range of global support services 24 hours a day, 7 days a week. Don’t hesitate to contact our trained representatives for any assistance.
Toll Free: +1 888-201-6073
Toll/International: +1 315-431-7100
Email: customerservice@jmawireless.com
Email: jma-techsupport@jmawireless.com
International, Managed Services, and XRAN support
Email: techsupport@jmawireless.com
All other support
Technical Education
Whether you’re a senior engineer or a first-time installer, JMA Wireless technical education can keep you up to date with the latest in cellular network deployments.
We offer customizable and flexible onsite or online training to meet our customers’ needs. View our technical education catalog today or contact a representative to request a free training consultation.
Key Support Documents
Transmission Line Systems
- Connector Matrix
- Weather Protection Cross Reference Chart
- Cable Prep Tools and Replacement Parts
- View Installation Videos
Antenna Systems
- NWAV RET Webinar
- RET Presentation
- Antenna Product Matrix
- Antenna Model Nomenclature
- RET-200 Motor Support
- Antenna Painting Options
- Stadium Antenna – Weep Hole Guide
- NWAV Macro Antenna Bracket Installation Guide
- Venue Bracket Install Guide for 919050 & 919055
- Venue Bracket Install Guide for 91900324 & 91900325
- IV0XOMNI136 Ceiling-Mount Installation Guide
- Dual Mount Bracket Installation Guide
- Instructions for Extension Kit for MX08FIT265-01 Antenna
- RET Controller PCU 1000 Software
- PCU 1000 User Guide
- USB Driver for AISG Controller
- MX10 & MX16 CBRS RET ACF UPDATES