Privacy Notice

Effective Upon: March 19, 2019

Last Materially Updated: March 19, 2019

Intro

This Privacy Statement describes how John Mezzalingua Associates, LLC d/b/a JMA Wireless located at 7645 Henry Clay Blvd, Liverpool, New York 13088; Teko Telecom S.r.l., having a place of business at via Meucci, 24/A, Castel San Pietro Terme (BO), Italy; JMA Wireless B.V. having a place of business at Herikerbergweg 238 1101 CM Amsterdam Zuidoost the Netherlands, and CSS Antenna, Inc., having a place of business at 2206 Lakeside Blvd., Edgewood, MD USA 21040, PHAZR, Inc., having a place of business at 8 Prestige Circle, Suite 104, Allen, Texas 75002, PHAZR India Private Ltd., having a place of business at 2nd Floor, No. 51 Le Parc, Richmond Road, Shanthala Nagar, Richmond Town, Bangalore-560025, and PHAZR UK Ltd., having a place of business at Kemp House 160 City Road, London, UK  EC1V 2NX, collects, uses, shares, and otherwise processes individually-identifiable data obtained through your use of this website as well as through inquiries and requests for technical and marketing information. For purposes of this Internet Privacy Notice, the terms “JMA” or “we” or “us” or “our” refers to JMA, LLC. The term “you” refers to the user or viewer of our website.

By using our website, you are accepting the terms of this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use our website. If you do not understand, or if you have questions about, this Privacy Notice, please contact us before using, or continuing to use, our website. We will not sell, share, or rent your personal information to others in ways different from what is disclosed in this Privacy Notice, as amended from time to time.   

We reserve the right to change our Privacy Notice from time to time by posting the changes here. We will also provide you with notice by prominently posting on our website, via email or both, if we make any changes to this Privacy Notice that materially affect your rights. Your use of our website after we have made changes to our Privacy Notice will mean that you have accepted those changes.

What we collect, how we collect it, and how we use it

Business Contact Information (Personal Data):

You may provide us with Personal Data when visiting our website, or when requesting to download technical information, white papers, and other product-related marketing information. We may collect the following types of Personal Data from you depending upon how you interact with us or use or interact with our website, including your:

  • Contact Information. Name, email address, physical address, phone number, government identification, company affiliation/role and other contact information.
    • Payment and Billing Information. Credit card number, banking information and billing and shipping address.
    • Demographic Information. Date of birth, race and ethnicity.

From time to time, we may provide you with the opportunity to participate in surveys, contests or other promotions, some of which might be sponsored or conducted by a third party.  Participation in these surveys or contests is completely voluntary. If you choose to participate, we will request certain personal information from you, which may include additional demographic information. If there is a third party sponsor involved in the survey or promotion, please make sure to review the sponsor’s privacy notice.

We use Personal Data to:

  • provide you with our website, services and features;
  • respond to your requests and communications;
  • diagnose problems, analyze trends, and assess our performance;
  • improve our operations, services and features;
  • better understand the preferences of our customers;
  • tailor our services to our customers;
  • research and develop new services and features;
  • provide you with, and improve, relevant marketing or special offers from us;
  • notify you about important changes to our website;
  • respond to legally binding requests from law enforcement, regulatory authorities or other third parties;
  • defend, protect or enforce our rights or applicable terms of service;
  • to prevent fraud or the recurrence of fraud;
  • assist in the event of an emergency; and
  • comply with applicable law.

Except as disclosed in this Privacy Notice, we do not share Personal Data with any companies other than JMA’s subsidiaries and affiliates. In no event will we sell or rent Personal Data as part of a customer list or similar transaction. We may share Personal Data with our third party service providers and partners to help us:

  • with the uses described above;
  • with our marketing and promotional projects, such as managing our social media pages, sending you information about products and services you may like and other promotions; and
  • comply with your directions or any additional consent you have provided us.

We may share your Personal Data with law enforcement and regulatory authorities or other third parties as required or permitted by law for the purpose of:

  • responding to a subpoena, court order or other legal processes;
  • defending, protecting or enforcing our rights;
  • assisting in the event of an emergency; and
  • complying with applicable law.

We may also transfer or assign Personal Data to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation. If we are involved in defending a legal claim, we may disclose information about you that is relevant to the claim to third parties as a result of, or in connection with, the associated legal proceedings.

Browser usage of our website (Website Use Information):

From time to time JMA collects certain Website Use Information from our servers that relates to the use of our website, including but not limited to Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the website, the files visited, the time spent in each file, and the time and date of each visit.

We may use and share this information as described above.

Like many websites, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We may also use cookies to monitor traffic, improve our website and make it easier and/or relevant for your use. Like many websites, we use cookies, web beacons and similar technologies to record your preferences and track the use of our website. We use these technologies to:

  • Remind us who you are when you access a website, service or feature which helps us to provide you with services tailored to your specific needs and interest;
  • Determine the browser you are using so the website, services and features work properly;
  • Assist us with sending you notifications;
  • Generate analytics regarding your use of our website; and
  • Estimate our audience size by determining whether your visit is your first.

You can set your browser or device to refuse all cookies or to indicate when a cookie is being sent. If you delete your cookies or if you set your browser or device to decline these technologies, some services or features may not function properly. Our website does not currently change the way it operates upon detection of a Do Not Track or similar signal. As the internet and other e-commerce channels continue to develop, we may deploy and utilize different types of technologies to collect data regarding your visit or usage.

Applicant information:

All job applications, and all personal information provided by job applicants, are handled by a third-party host. When you click a link to apply for a job opening, you are brought to the third-party host’s website, and their privacy notice applies. We do not control any job applicant personal information. See the “Third party websites” section below for more information.

How we secure your data:

We are concerned about ensuring the security of your Personal Data. We exercise great care in providing secure transmission of your data from your equipment to our servers. We store Personal Data that we have collected in secure operating environments. Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Data to you. Despite our use of these security measures, you understand and agree that no data transmission over the internet can be guaranteed to be 100% secure.  If you suspect an unauthorized use or security breach of your information, please contact us as soon as possible.

Cross-border transfer:

There may be occasions in which we transfer Personal Data originating in the European Economic Area (“EEA”). Accordingly, JMA Wireless complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information transferred from the EEA to the US. JMA has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit (https://www.privacyshield.gov). The Federal Trade Commission (FTC) has jurisdiction over our compliance with the Privacy Shield Framework.

If you are a resident within the EEA, you have the right to access your Personal Data. You may do so to confirm the existence of the Personal Data, confirm its accuracy, edit it, or delete it. The JMA contact for initiating any of these actions is listed below.

If you are a resident within the EEA, you have the right to opt out whether your Personal Data is (i) to be disclosed to a third party who is not our agent, or (ii) to be used for a purpose that is materially different from the purpose for which it was originally collected and for which you authorized its use.

In compliance with the EU-US Privacy Shield Principles, we are committed to resolve complaints about your privacy and our collection and use of your personal information. Individuals within the EEA with questions or concerns about the use of their Personal Data should contact us at the contact information below. If your question or concern cannot be satisfied through this process we have further committed to refer unresolved privacy complaints under the EU-US Privacy Shield to a Privacy Shield Panel convened by a EU Data Protection Authority (DPA). We will cooperate with the DPA in the investigation and resolution of any otherwise unresolved complaint, and we will comply with advice given by the DPA. Finally, as a last resort and in limited situations, an individual within the EEA may seek redress from a binding arbitration mechanism.

In accordance with the Privacy Shield Principles, except as otherwise provided herein, we disclose Personal Data only to third parties who reasonably need to know such data only for the scope of the initial transaction and not for other purposes. Such recipients must agree to abide by confidentiality obligations. Further, we may provide Personal Data to third parties that act as agents, consultants, and contractors to perform tasks on behalf of and under our instructions. For example, we may store such Personal Data in the facilities operated by third parties. Such third parties must agree to use such Personal Data only for the purposes for which they have been engaged by us and they must either: (a) comply with the Privacy Shield Principles or another mechanism permitted by the applicable EU data protection law(s) for transfers and processing of Personal Data; or (b) agree to provide adequate protections for the Personal Data that are no less protective than those set out in this Privacy Notice.

We also may disclose Personal Data for other purposes or to other third parties when you have consented to or requested such disclosure. Please be aware that we may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. We remain liable for appropriate onward transfers unless we prove we are not responsible for the event giving rise to the damage.

Third party websites

JMA’s website may contain links to other websites or apps operated by third parties.  This includes links from advertisers, content providers and trade partners who may use our logo and/or style as part of a co-branding agreement. Please be advised that the practices described in this privacy notice do not apply to information gathered through these third party websites and apps. We have no control over, and are not responsible for, the actions and privacy policies of third parties and other websites and apps.

Use by minors

Our website, services and features are not for individuals under the age of 13. We do not knowingly collect personal information from children or minors. If you think we have received personal information from children under the age of 13, please contact us immediately.

Your California Privacy Rights

We do not share personal information with third parties for their own direct marketing purposes without your consent. California residents under 18 years old , in certain circumstances, may request and obtain removal of personal information or content about you and posted on our website. Please be mindful that this would not ensure complete or comprehensive removal of the content or information posted on our website or app by you. To make any request pursuant to California privacy law, please contact us.

Contact:

If you have any questions or comments regarding this Privacy Notice or our privacy practices, please contact us at privacycontact@jmawireless.com, or at the following mailing address:

JMA Wireless

Legal Department

P.O. Box 678

Liverpool, NY 13008 If you have not received a timely or satisfactory response from us regarding your question or complaint, please contact the independent recourse mechanism at the following link: https://edpb.europa.eu/about-edpb/board/members_en